Travel Agency

Today, I am not happy with the agency that I have booked for my Redang Island trip. There are some changes in my trip as I need to wait for almost six hours before I can transfer back to KL from Terengganu, there is no activity between these six hours. According to my experience in travel, any changes that make by the agency should prior inform the client, so that client can make decision whether to continue with the trip. But, they never inform me till I get my entire voucher. Beside that, I’m going to travel tomorrow, not much that I can do.